TERMS &
CONDITIONS

Legal Information & Player Protection

Important Information – Please Read Carefully

⚠️ Age Verification is Mandatory

You must be 18 years or older to access ANY content on our site, including demo versions. We are legally required to verify your age and identity before you can play.

🎯 Responsible Gambling – Set Your Limits FIRST

As per UK regulations from October 2025, all new customers are REQUIRED to set financial limits BEFORE making your first deposit.

📞 Need Help? Contact Support

Email: [email protected]

Phone: 020 3123 4567

Effective Date: 1st October 2025

Welcome to the official website for "Rise of Orpheus" at https://riseoforpheus.co.uk/. These Terms and Conditions constitute a legally binding agreement between you and Orpheus Gaming Limited, governing your access to and use of our website, the "Rise of Orpheus" slot game, and related services.

By accessing, using, or registering on our website, you agree to be bound by these Terms, our Privacy Policy, and any specific game rules or promotional terms.

1. Operator Details

Company: Orpheus Gaming Limited

Registered Office: 20 St. James's Square, London, SW1Y 4AP, United Kingdom

Company Registration: 10456789

UK Gambling Commission Licence: 000-057890-R-324567-001

Malta Gaming Authority Licence: MGA/B2C/789/2020

2. Age Verification & Account Registration

18+ Only - Strict Age Verification

You must be at least 18 years of age to register an Account, make a deposit, or participate in any gambling activity. Age verification must be completed BEFORE you can access any gaming content, including demo versions.

You must provide accurate, complete, and truthful information during registration. Multiple accounts under the same person are strictly prohibited.

Required Documentation:

  • Proof of Identity (passport, driving licence)
  • Proof of Address (utility bill, bank statement within 3 months)
  • Proof of Source of Funds when required

3. Game Rules: Rise of Orpheus

Game Structure: 5 reels, 4 rows, 20 fixed paylines

Betting Range: £0.30 - £0.80

Maximum Win: Up to 3,000x your bet

RTP: 96.5% (theoretical return to player)

Special Features:

  • Orpheus Walking Wild Feature
  • Eurydice Multiplier System
  • Cerberus Three-Headed Trigger
  • 4-Level Underworld Escape Bonus

All games use certified Random Number Generator (RNG) technology, regularly tested by independent agencies including eCOGRA and Gaming Laboratories International.

4. Responsible Gambling

Mandatory Financial Limits

All new customers must set financial limits BEFORE their first deposit. You can set daily, weekly, or monthly deposit, staking, or loss limits. Increases to limits have a 24-hour cooling-off period.

Problem Gambling Support

GamCare: 0808 802 0133 (24/7 free helpline)

GAMSTOP: www.gamstop.co.uk (national self-exclusion)

GambleAware: www.gambleaware.org

Available Tools:

  • Deposit, staking, and loss limits
  • Reality checks and session time limits
  • Time-out periods (24 hours to 6 weeks)
  • Self-exclusion (6 months to indefinite)

5. Player Fund Protection

Orpheus Gaming Limited holds customer funds in segregated bank accounts, separate from our operational funds. This provides 'Medium Protection' as classified by the UK Gambling Commission.

In the event of insolvency, while efforts would be made to return customer funds, there is no absolute guarantee that all funds would be repaid.

Transaction Processing: We aim to process withdrawals promptly, subject to KYC/AML checks. Minimum and maximum limits apply as displayed on the website.

6. Complaints & Dispute Resolution

Contact Our Support Team First

Email: [email protected]

Phone: 020 3123 4567 (UK) / +44 20 3123 4567 (International)

Live Chat: Available 24/7 on our website

Alternative Dispute Resolution: If unsatisfied with our resolution, you may refer complaints to our independent ADR provider:

eCOGRA: www.ecogra.org/ata/dispute.php

Complaints must be referred to eCOGRA within 12 months of our final response.

7. Data Protection (GDPR)

We are fully compliant with GDPR and Data Protection Act 2018. For full details, see our Privacy Policy.

Important Note: Due to regulatory obligations, certain data (like self-exclusion records and AML data) cannot be automatically deleted and will be retained for at least 5 years.

Lawful Bases for Processing:

  • Contract performance (core gaming services)
  • Legal obligation (KYC/AML compliance)
  • Legitimate interests (fraud prevention, security)
  • Public interest (regulatory compliance)

8. Prohibited Activities

The following activities are strictly prohibited and will result in account suspension or closure:

  • Fraud, bonus abuse, or collusion
  • Money laundering or financing terrorism
  • Technical abuse or exploiting software bugs
  • Using bots or artificial intelligence for unfair advantage
  • Providing false information during registration

9. Limitation of Liability

To the maximum extent permitted by law, Orpheus Gaming Limited shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits or data.

Maximum Liability: Our aggregate liability shall not exceed the amount of stakes placed by you in the 6 months preceding the event, or £500, whichever is lower.

No Warranties: Services are provided "as is" without warranties of merchantability, fitness for purpose, or non-infringement.

10. Affiliate Disclosure

We receive commissions from partner casinos when you register via our links. This does not affect your playing conditions or payout rates but helps us maintain free access to demo versions. We maintain editorial independence in our ratings and recommendations.

11. Changes to Terms

We may amend these Terms at any time. Material changes will be notified BEFORE they take effect, typically via email or website notice.

You have the right to accept new Terms or close your Account if you disagree. Continued use after the effective date constitutes acceptance.

Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction over any disputes.

Thank you for choosing Orpheus Gaming Limited. We wish you a responsible and enjoyable gaming experience.